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Information required at claim lodgement

To assist the client in qualifying, the Broker is to provide the following at claim lodgement:

  • Policy number
  • Confirmation that premium has been paid to your office or to Hollard within our credit terms
  • Date of loss
  • Location of loss
  • Detailed description of loss including details of what has been damaged, lost or stolen
  • ABN & ITC% confirmed
  • EFT details must be provided
  • Damaged Property
    • Itemised quote or invoice for repairs, confirming the cause of damage
    • Photos of the damage
  • Lost or stolen property
    • Proof of ownership for items that have been lost or stolen
    • Replacement quote or invoice for equivalent items
    • Police report number