Welcome to Hollard Personal Insurance
During our last 20 years here in Australia, our vision has been to build an enduring business by partnering with leading insurance intermediaries and offering quality products and outstanding service. This is the same spirit that drives us today.
As the underwriter for leading Australian brands and intermediaries, Hollard writes more than $1 billion in gross written premium annually, protecting more than 1 million Australians each year.
Read about broker obligations on our Update on Regulation Changes web page.
Our Products
Distributed exclusively via the Steadfast broker network, we offer the following products.
Visit our Home Building and Contents, Landlords and Motor pages for access to the new PDS with effect from 19 November 2022.
Getting started
The process of working with us is simple:
- If you’re an existing Hollard Commercial Insurance broker, you will be able to access these products on the SCTP. If you have an integrated broking system, you will receive instructions from Steadfast detailing how to complete the set up for these products. If you use a non-integrated broking system please contact your vendor to complete the set up.
- If this is the first time dealing with us, complete our application form and email your form to apply@hollardinsurance.com.au.
- Hollard's Terms of Trade apply to all brokers transacting Hollard Personal Insurance products via SCTP.
When you choose to work with us you will be supported by an Account Manager, contactable on 1300 020 287. They will not only provide you with everything you need to get started, but also be there to help with anything in the future.
Claims
Our claims team is at the ready, here to support you and your clients. Visit our Claims page for more information.
Hollard Broker Portal
Use our Hollard Broker Portal to loge online claims for Hollard Personal Home, Motor and Landlords and Hollard Commercial Business Package and Commercial Motor products.
Please note: as of 1 February 2024, our single lodgement claim form is no longer available. All online claims will need to be submitted via our Hollard Broker Portal. For access to our broker portal, please email bemclaims@hollard.com.au
For information on Business Interruption Claims for Hollard Commercial Insurance, please visit our Commercial Insurance Business Interruption Claims page.
To get in touch:
Call: 1300 020 287
Email: brokerclaims@hollard.com.au
Development and Distribution Policy
Hollard's approach to designing and distributing our products can be found in our Development and Distribution Policy.
Target Market Determination
Visit our TMD page for access to our Target Market Determinations.
Change of address
Please be advised, with effect from 18 July 2023, that The Hollard Insurance Company Pty Ltd (“Hollard”) registered business address, and principal place of business, will change to Level 5, 100 Mount St North Sydney NSW 2060. This address updates Hollard’s street address as set out in any Policy Documentation.